Attending this event?
September 25-26, 2023
Learn More and Register to Attend

The Sched app allows you to build your schedule but is not a substitute for your event registration. You must be registered for IstioCon Virtual 2023 to participate in the sessions. If you have not registered but would like to join us, please go to the event registration page to purchase a registration.

Please note: This schedule is automatically displayed in EDT. To see the schedule in your preferred timezone, please select from the drop-down menu to the right, above “Filter by Date.”

Back To Schedule
Tuesday, September 26 • 11:15am - 11:45am
Using Istio to Build Better Service Level Objectives - Chris Dutra, JP Morgan

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Log in to leave feedback.
One of the major tenants of Site Reliability Engineering is the usage of service level objectives (SLOs) to better understand customer and user expectations. However, massively distributed systems can (and will) lead to blind spots in SLO generation and adherence, which can delay detection and mobilization times in an organization’s incident response. One will find that not all SLOs are equal, and “customers” in service to service configurations can take on machine form. This presentation offers best practices for utilizing Istio telemetry and observability to best make use of constructing SLOs. We'll cover two use cases - traditional metrics and distributed tracing - and how in conjunction they can offer a clear, data-driven approach to managing the reliability of large-scale distributed platforms and applications.

avatar for Chris Dutra

Chris Dutra

Executive Director, Markets SRE Lead, JP Morgan
Chris is the Site Reliability Engineering lead for the Markets division of the Corporate & Investment Bank at JP Morgan. His current focus is on the reliability of the high-performing compute (HPC) platforms and modernization of systems into public cloud. Prior to JPMC, Chris has... Read More →

Tuesday September 26, 2023 11:15am - 11:45am EDT
  Case Studies